Terms of service

1. Purpose

TekCare360 provides IT support, technology configuration, digital design, websites, virtual tours and other solutions agreed with the customer.

2. Requests and quotations

Each request is assessed according to the customer's needs. Activities, timing, costs, materials and payment methods are defined in the quotation or specific agreement.

3. Remote and on-site interventions

The availability of remote or on-site interventions depends on the area, the complexity of the work and the agreements made when the quotation was prepared.

4. Customer responsibilities

• provide accurate and complete information;
• have the required access and authorisations;
• make backups when requested;
• not use the services for unlawful activities;
• check delivered material within the agreed time.

5. Third-party products and services

Hardware, software, hosting, licences and external services may be subject to the terms of their respective providers. TekCare360 does not change the terms applied by those parties.

6. Materials and intellectual property

Materials supplied by the customer remain their property. Materials, layouts, code and work developed by TekCare360 are governed by the agreements set out in the quotation or specific contract.

7. Limitations and support

Timing and results may depend on devices, connections, software, providers and technical conditions that TekCare360 cannot directly control. Any specific limitations and conditions are stated in the quotation or agreement for the individual service.

8. Changes and contacts

These terms may be updated. For information, write to info@tekcare360.es or use the Contact page .

9. Use of artificial intelligence tools

TekCare360 may use generative artificial intelligence tools to support the creation of certain texts, images and informational materials. Content is reviewed, adapted and approved by TekCare360 before publication.